image from Mashable.com

This is Part 2 of a two part series focusing on Facebook’s API and using it to create Facebook applications for brands.

With Invoke’s latest application, we were able to develop a highly customized application that maintained the client’s branding and integrated nicely into Facebook’s framework.  The client Invoke was working with already had a Facebook Fan page with a large number of fans but they needed to give their campaign a boost and make the fan page more dynamic and engaging for their loyal fan base.  Invoke saw this challenge and suggested the solution – add an completely customized app seamlessly through a new tab on the fan page.

How did we do it?  By utilizing FBML (Facebook Markup Language), our team created a user experience that made it apparent this application reflected the clients brand within Facebook.  A major challenge was determining what data was available from the API.  For example, we created an interactive Flash Map that allows users to post events on a map that feed into the Facebook database.  On paper it was a simple task, but the solution proved to be much more complex as the format of the API data was not as expected.  Other aspects of development went smoother than expected.  The application uses Flash to load videos and display a counter for donations.  Because Facebook’s API provides strong support for Flash, these flash pieces were easily reusable as “widgets” that could be posted onto Walls and News Streams.

All of these small details enhanced the user experience for both primary users of the application, and passive users who see the news stream postings.  It’s these “small details” that can lead to big results for the client as passive users “like” a posting, visit the page, become “fans”, and hopefully become primary users.  These metrics are used when determining a marketers ROI.  Within a few days of launching, the application we developed experienced this Facebook effect as the application received more than 1000 signups in just a few days.

In the end, our primary focus with Facebook development is agile development, which requires many iterations with wireframing, design, API research, and programming.  Put all of these together, and it’s a fine balance to launch an application that uses the latest offerings from the API and can be maintained for future revisions down the road.   A well conceived and executed Facebook application is a fun and engaging way to deliver a marketing message or organizational facts. The interactive factor (which is demonstrably important for Facebook users) mobilizes existing fans and turns them into active promoters of your message, which in turn builds the fanbase.  These brand ambassadors will then share and interact via the application and the messaging spreads.

Nashville Flood photos via Mashable

From a very captivating video of the Tennessee flood, Federal regulations on privacy, class action lawsuits against virtual worlds, to re-shaping the models of marketing, here is a list of what we’re reading right now.

Tennessee Flooding Inspires Stunning YouTube Video
via Mashable:
“While most on-the-ground videos covering disasters and other world events are hurried and low-quality, this one is beautiful and professional-looking; it was made by a photographer named Michael Deppisch, who used a Canon EOS 5D Mark II digital SLR camera. “You don’t see YouTube videos like this very often, and as one commenter put it: “This video so captured the heart of this story… if it doesn’t move someone, they should check their pulse.” ”

Facebook Stirs up Trouble for Silicon Valley
via AdAge:
“Days after Facebook launched its “Open Graph Platform” that extends the social net’s web across third-party sites, the Palo Alto-based social network got a surprise rebuke from New York Sen. Charles Schumer, who wrote a letter asking the Federal Trade Commission to develop guidelines for how Facebookers’ information can be used.  The flap couldn’t come at a worse time for online advertising, facing the very real prospect that it will be regulated in the form of privacy legislation that would require publishers, networks or marketers to receive specific consent to use consumer data for a variety of purposes on the web.”

How Effective are Corporate Social Media Policies?
via eMarketer:
“According to a survey by security solutions provider nCircle, about three-fifths of US security and IT professionals say their company has a social media policy, and two-fifths ban all usage of social media on the job.  Those bans may stem from legitimate concerns, but researchers have warned that security and productivity problems can be combated while allowing employees to harness social media in ways beneficial to their business.”

Gives and takes from #AdtechSF
via Marketing With Meaning:
“Yesterday I returned from the first Ad:Tech event of the year in San Francisco. Here in this post I will share what I shared, as well as some of the highlights from the Tuesday sessions. Including: A New World of Word of Mouth: Using Influence to Re-invent the Impression and Jamie Cohen Szulc—CMO of the Levi’s Brand.” Slideshow by Bob Gilbreath

Second Life Users File Class Action Lawsuit Over Virtual Land
via: Mashable
“A group of Second Life users is suing Second Life’s creator over a virtual land dispute. They say their contractual property ownership rights have been changed and that this alteration of the terms of service constitutes fraud and violates California consumer protection laws.  Second Life’s parent company, Linden Labs, was recently valued at $383 million.”

On February 20th, we posted a blog entry about how Twitter affects Digg. The post was timely, had a short, direct title and was about a hot-button topic. (Stay tuned for an upcoming post on the ingredients of a good blog entry.) The following is a by-the-numbers look at how a blog entry goes from being posted to becoming well-read on the Internet.

First, @invoke tweeted about the post, and a notification was sent to everyone who subscribes to Invoke’s RSS feed. Staff members retweeted the post to their friends. The post contained an interview with an influential Twitter user, Zaibatsu, who tweeted it to his friends. Within an hour, this particular entry on Invoke’s blog received 500 visits.

Soon after the post was tweeted, a chain reaction began. Twitter users began to retweet the post. Retweets continued for two weeks. Influential Twitterers like @copyblogger and @lyndoman got on board. All told, we reached an estimated 814,298 pairs of eyeballs through Twitter.

A by-product of our post becoming popular on Twitter was that it became popular on Digg and StumbleUpon. At last count, we had 202 diggs with 12 comments. On StumbleUpon, we got 27 “thumbs up”, and 4 reviews. Four blogs eventually cited this post as an authority on how Twitter relates to Digg. It was also discussed on The DrillDown podcast.

What was the result of all this attention? Since February 19, this post has been viewed approximately 2500 times. Site views have primarily been driven by Twitter, StumbleUpon, and Digg, in that order. The average visitor time spent on the post page has been 3 minutes vs the 1:30 average spent on our site. And we are the #1 ranked site on Google for the phrase “How Twitter Affects Digg.”

We felt these numbers provided a useful miniature case study about what happens as a blog post becomes popular.

Today Google announced it would stop charging for access to its analytics tool known as Urchin. It is now simply called Google Analytics. To better help our customers every Invoke Media Search Package will come with Free Urchin installation.

Here are a few key points from the press release:

• Integration with Google AdWords, and works with any online ad network: Users of Google AdWords can access web analytics from a new interface within their AdWords account. Google Analytics automatically tags keyword destination URLs (which saves time and reduces the potential for errors), and imports cost data for ROI reports (for fast set-up and ease-of-use). Google Analytics is also able to track the results of any online marketing campaign, including banner ads, referral links, email newsletters, and organic and paid search.
• New reporting dashboards: Google Analytics executive summary reports for the three most common decision makers
• Executive, marketer, webmaster – will ease access to crucial information across departments.
• Global reach: Immediately available in 16 international languages: UK English, French, Italian, German, Spanish, Dutch, Japanese, Korean, Simplified Chinese, Traditional Chinese, Portuguese, Danish, Finnish, Norwegian, Swedish, and Russian.