Latest Posts

15/11

twenty twelve

Lima

Trading social currency: Cross Promotion and Community Perks

Reaching out to influencers is a crucial and worthwhile step in building a community, as we testified in our last post Courting brand & product power users: It’s not a one night stand. Before approaching a power user to join your group though, be clear on the ask. How are you hoping to benefit from

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By Lima

09/10

twenty twelve

Lisa

How to build a killer community management plan

Smart agencies know that building a community requires research, insight and straight up hard work. Before that first tweet or Facebook post goes out, you (ideally) have developed a strategy for launching and maintaining the community around your product. So how DO you build a killer community management plan and what goes into it? Here’s

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By Lisa

25/06

twenty twelve

Invoke Design-A-Thon Winner: INREACH [Slideshare Presentation]

  Like any other tech-based business, we task our team to think big, be creative and ultimately design solutions every minute of the work day. But we know that an integral part of keeping the team inspired is to allow them to break free and do their own thing once in a while. That’s where

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By Invoke

15/04

twenty twelve

The fun they’ll have: Thoughts on teaching in a connected world

By Colin Campbell Every truth has four corners: as a teacher I give you one corner, and it is for you to find the other three. – Confucius Rewind 20 to 30 years and think about a university lecture. What was different? In terms of content, a professor had a virtual monopoly on knowledge. Sure,

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By Invoke

02/04

twenty twelve

9 ways to eliminate characters — how to make those tweets shorter

In the world of Twitter, every character counts. One of the challenges community managers face daily is to create attention grabbing, informative and insightful updates for Twitter in just 140 characters (or preferably less). Copywriters need to get creative when it comes to Twitter. But the limitation on character count doesn’t mean you have to

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By Invoke

02/04

twenty twelve

Social Media Audit 101: spring cleaning social profiles

The birds are chirping and the sun is shining, which must mean spring is upon us! Spring also means spring cleaning! No, not just the dust-whacking, lawn-cutting, weed-pulling variety, but the online cleaning that involves tackling the growing number of emails in your Inbox (yes, 99 per cent capacity is a sure sign your inbox

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By Invoke

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