
The most popular web memes and viral videos share some key characteristics. They tend to elicit one or more of the following reactions: LOL, OMG, and WTF.
LOL: it’s funny
The unexpected makes us laugh. A good joke is designed to keep us on edge until we get to the punchline—this should elicit a nice belly laugh. However, there is a risk for businesses that choose to use humour to spread their message: the unexpected can veer into the realm of uncomfortable. If you look at most banned TV commercials, you’ll find that this is one of the main reasons. Playing on the edge of the audience’s comfort zone is acceptable for a comedian, but a business trying to sell a product risks alienating their potential consumers.
Hardees is just cheeky enough with their viral video campaign. Here’s their tongue-in-cheek survey asking folks to judge which “holes” are the tastiest.
OMG: it’s interesting and exciting
The OMG also harnesses the power of the unexpected, but rather than producing a smile, it produces amazement. The OMG is an olympic athlete breaking a record, a stuntman completing a new feat of bravery/stupidity, a ten-year-old Korean girl singing like Aretha Franklin….
If you are selling a product or service, to achieve OMG you might need to introduce a hover car that will travel 1000km on a glass of water, or an application for a phone that will automate your job search and generate unique cover letters and resumes for each job… Hey, it’s tough job, but there are lot of fantastic products and services that people are waiting to be wowed by.
Samsung definitely amazes us (as well as promotes their LED TV), by using a bunch of sheep, LEDs, and camera. You have to see this.
WTF: it’s unexpected and strange
Companies should avoid the WTF. While an OMG is amazement of a positive kind, WTF is a negative sort of disbelief. If you can figure out a way for a business to lay out a big WTF to the public that will increase their sales, we’d like to see it.
A couple years ago, the Aqua Teen Hunger Force movie promotion caused citywide panic and a call to action from the Boston Police Bomb squad.
It was a poignant example of what can happen when the OMG turns WTF. You can read more about it here.
Viral Marketing 101: the keys to a meme
The most popular web memes and vira